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Codice: LCI-006
Posizione: Junior Solutions Engineer – Personalization:

The ContentWise Personalization Delivery Team helps Internet content providers, TV broadcasters and cable operators to delight their users with a personalized experience through the use of state-of-the art personalization technologies. As part of an entrepreneurial team in this rapidly growing business, you will help shape the future of how machine learning and personalization are applied to the next-generation of TV & video entertainment.
The Personalization Delivery Team is responsible for onboarding new customers in the most efficient and hassle-free manner. As a Deployment Engineer, you will work directly with the top players in the media industry on real-world massive TV & video entertainment platforms. The position will require you to be always on your toes, reading and reacting to situations as they arise. You will work directly with customer business and technical teams to take the best advantage of a wide array of public and private cloud technologies while remaining savvy to the customer`s timeline and current technology investments.
A large portion of your time will be spent learning many new technologies and applying them in the context of a customer`s project. This will often require designing solution architectures, writing metadata manipulation code, building out prototypes, and comparing and contrasting integration alternatives. Often you will need to stretch technologies to their limit so that you can find their breaking points and understand their limitations.
Most importantly you’ll help customers understand how to improve their UX and UI designs to leverage the possibilities offered by personalization technologies such as content recommendations, search and machine learning applied to various prediction use cases.
You will be constantly exposed to a variety of customers, situations and technologies. If you love machine learning and cloud technologies, enjoy working with and encouraging technical teams, and are an excellent, self-directed learner, this role might be for you!

What we are looking for:

• Work with customers and solution architects to identify the key use cases to drive a personalized user experience and uplift the customer’s KPIs
• Work with customers in non-structured interactions to overcome technical obstacles, answering questions and proposing solutions on-the-fly
• Research and test solutions including authoring modular code to adapt to customer’s systems and solve technical obstacles. Learn new technologies and apply them in real-world, non-trivial situations
• Carefully track customer requests, setting and meeting expectations around responses to those requests including regular communication of progress
• Seek out internal resources and experts to uncover nuances of various technologies to understand where subtle gotchas might surface
• Travel domestically and internationally about 30% of the time.
Settore: ICT
Zona di lavoro: MILANO